Bitcoin Logo - Turkish cotton towel

# Shipping
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Orders are generally dispatched within 2 days after receipt of payment and are shipped via the carrier you've selected. If you've chosen for a carrier with Track & Trace, we will provide you with a link to track your package online. Orders that are produced by our third party also incur a fulfillment delay that generally should be less than five days.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

We make sure that the packaging is amply sized and your items are well-protected.

## International shipping
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size. We do not take responsibility for customs fees.

## Free shipping
Free shipping only applies under certain conditions. It depends on item weight, size and final destination. Shipping changes including intercepts, address change, and related actions may be subject to service fee of no more than €10 per shipment. The carrier used can differ from purchase to purchase and usually does not include Track & Trace, insurance or signature on delivery. Since the shipment is not tracked, you accept all risks when selecting this shipping option.

## Slow and steady
The carrier used can differ from purchase to purchase and usually does not include Track & Trace, insurance or signature on delivery. Since the shipment is not tracked, you accept all risks when selecting this shipping option.

## Post office box
Using a post office box is not a problem, but make sure that you can actually sign for a package if you choose a Track & Trace shipping option, since they always require a signature. If a package is returned because it cannot be signed for, we are willing to ship the package to you again. However, you will be required to pay for shipping costs again.

# Order never arrived
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If your order didn’t end up arriving, be sure to let us know within a timely matter, so that we can investigate what happened. However, if you used our free shipping option or specified an incorrect shipping address, there is nothing we can do, as you accept all the risk for this option.

# Returns and refunds
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## Direct
Returns are not possible for items that were directly purchased from Coins of Nakamoto, as this store is run by an individual and not an actual company. This also means that any return periods defined by law are not applicable.

## Third party
Orders that are handled by our third party provider can be returned within 14 days, if there is a defect or significant issue with the product. Please contact us if you want arrange an exchange or refund.

You will have to pay for any shipping costs to the warehouse of our third party provider. Once the item has arrived, been processed and approved, we will refund you the USD value of your initial order in Bitcoin. Shipping costs are non-refundable. If you bought a T-shirt for $20 and paid 0.001BTC for it, you will be refunded $20 in Bitcoin at the moment of the actual refund.

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.

We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.

You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall Coins of Nakamoto, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.