Pathfinder Pawns, Bestiary 6 Box

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Due to the Covid 19 pandemic, there may be some additional delay depending of the always evolving situation.
Domestic Shipping Rates and Estimates



We offer 8.97$ flat rate shipping to Canada. Orders over 35$ will ship for free.

The product are habitually shipped through Canada Post Expedited Parcel. We may use the Amazon fulfillment services to ship the product depending on the best available service.

Shipping Speed:

Shipping Location


Estimated delivery time

Quebec(Quebec City Metro, Montreal Metro), Ontario(Toronto Metro, Ottawa Metro) Quebec(Rural Quebec), Ontario(Southwest Ontario Metro)


1 to 4 business days

Newfoundland And Labrador(St. John's Metro), Nova Scotia, New Brunswick, Prince Edward Island, Ontario(Rural Ontario), Manitoba, Saskatchewan, Alberta(Edmonton Metro, Calgary Metro), British Columbia(Vancouver Metro, Victoria Metro)


4 to 8 business days

Newfoundland And Labrador(Newfoundland Rural), Alberta(Rural Alberta), British Columbia(Rural BC)


6 to 9 business days



Those shipping speed are estimate and may differ.

Product with the mention "always free shipping" will be shipped through regular Lettermail from the Montreal Area and does not include a tracking number except if they are purchased with other product non free shipping product.

The delivery estimate is from 2 to 8 business days.


International Shipping - USA



Shipping charges for your order will be calculated and displayed at checkout. The cost varies depending on the order weight.

The fees Range from 2.97 for the "always free shipping product" to 25.97 for heavier products.



Shipping option


Estimated delivery time


Price

Letter-Post


4 to 6 business days


$2.99

Tracked Packet USA


4 to 7 business days


$13.97

Expedited Parcel USA


4 to 7 business days


$25.97



Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Brique & Braque is not responsible for these charges if they are applied and are your responsibility as the customer.


International Shipping - Finland, France, Germany, Norway, Sweden, United Kingdom, Australia



Shipping charges for your order will be calculated and displayed at checkout. The cost varies depending on the order weight.



Shipping Speed:

Shipping Location


Estimated delivery time

Finland, France, Germany, Norway, Sweden, United Kingdom, Australia


6-10 business days


How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 14 days of receiving your shipping confirmation email, please contact us at [email protected] with your name and order number, and we will look into it for you.

Return Policy

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Returns


Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

- Book with obvious signs of use
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected]

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping


A return label will be send through email in order to ship your return.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

In case of return due to an error or a defect on our side, we will be responsible for the return shipping cost.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

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