Bitcoin Bill HODL Men’s slip-on canvas shoes

We offer FREE worldwide shipping on all orders. So your items reaches you quickly and safely. Below you find our estimated shipping times and how we can and will assist you if something unforseen would happen. Our promise to you as our customer is always to do our outmost to deliver your items as fast as possible.

Estimated shipping delivery times:

Your order will be sent out on average within 5 days of ordering, usually faster, after your order has been processed and shipped it will take between 3-20 business days for it to arrive to you, depending on your location, please see examples below.

Europe: 3-5 business days

USA: 3-5 business days

Canada: 5-10 business days

World: 10-20 business days

Example: Order processed in 3 days, send within Europe, days in transit 5, total working days passed since order = 8. (usually it takes less time for your order to reach you)

(See Covid-19 announcement for eventual the estimated longer delivery time)

International shipping:

International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.

We do not take responsibility for customs fees.

Damaged items:

The last thing we want is for you to be stuck with a damaged item. If it arrives to you damaged, then
please
get in touch with us within a week’s time!

Along with our partner we will review replacement/return requests only:

(a) if a product is damaged

(b) there is a print error



Order never arrived:

If your order didn’t end up arriving, be sure to let us know!

First check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we’d be happy to send you another order to the correct address, it will have to be at your cost.

If the shipping address was correct, get in touch with us at Bitcoin Wardrobe noting your order number and we will make sure a new item is sent straight away.

It is the Customer’s responsibility to file any claim with a carrier for a lost shipment if carrier tracking indicates that the Product was delivered.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
- cassette tape, or vinyl record that has been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected] or [email protected]

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] or [email protected] and send your item to: The Bitcoin Wardrobe,
Christoffer Junros, Oxledsvägen 5, 43367, Sävedalen, Sverige.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to:

The Bitcoin Wardrobe
Christoffer Junros
Oxledsvägen 5,
43367 Sävedalen, Sverige

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.