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XCH4NGE is a P2P fiat to cryptocurrency exchange that allows verified users to buy & sell XRP, Bitcoin, Litecoin, Ethereum, and Bitcoin Cash. Our platform is specifically designed to address the issues common in the P2P space, especially with existing platforms such as LocalBitcoins. To do so,...
Show more...XCH4NGE is a P2P fiat to cryptocurrency exchange that allows verified users to buy & sell XRP, Bitcoin, Litecoin, Ethereum, and Bitcoin Cash. Our platform is specifically designed to address the issues common in the P2P space, especially with existing platforms such as LocalBitcoins. To do so, we focused on four key areas of concern: Support, Security, Compliance, and Utility.

Support

XCH4NGE offers live support for all users, with clearly posted ticket resolution targets. We aim to send an initial response to your ticket within 2 hours of receipt, and resolve tickets in no more than 72 hours from creation. In general, most tickets are resolved within 24 hours (assuming prompt user replies to the support team).

Security

Data and asset security are our top priority. Not only do we provide secure multi-signature wallets for our users to store their assets, we have also introduced our Verified Transaction System for drastically increased transaction security for buyer and seller. Just like traditional platforms, the buyer transfers their fiat to pay for the seller's cryptocurrency. Unlike traditional platforms, we use our registered corporate account to facilitate these transactions. By clearing transaction payments ourselves, we can verify the source of the funds, ensure the payment is in full, and then pay the seller from our corporate bank account. This almost entirely eliminates seller risk, while also ensuring that their bank account is only ever linked to ours (rather than multiple unknown accounts).

Compliance

We take compliance very seriously. The P2P market is the perfect place for criminals and money launderers to convert their funds, and innocent users are absolutely at risk when using most semi-compliant platforms. With LocalBitcoins, sellers are left to manually verify their buyers using selfies, passport photos, and drivers licenses. At best, this is ineffective; at worst, it's putting users at risk of bank account closure and fund seizure. To protect our users, we perform vigorous KYC checks on all users before they can begin trading. We use multiple information sets and industry-leading identity verification software to prevent dark money and identity thieves from entering our platform. Not only does this protect sellers, but it can also save high volume sellers hours a week of arduous KYC checks.

Utility

We understand that in order for crypto to move forward as an industry, we need to make cryptocurrency easier to access and use in daily life. That's why XCH4NGE is focused on creating an unparalleled cryptocurrency ecosystem, where users can buy, sell, trade, store, and bank their digital assets alongside their fiat! We intend to launch our cryptocurrency trading platform in Q2 of 2019.

We are also in the process of obtaining our EMI license, which will let us offer banking services for all users, both retail and business. Combined with our mobile app, this will allow our users with the ability to use their cryptocurrency as exactly that- currency.

Expansion

Although headquartered and launched in the United Kingdom, XCH4NGE has global ambitions. Q1 of 2019 will see us open our doors to 25 new countries and territories, including Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, India, Ireland, Isle of Man, Italy, Liechtenstein, Luxembourg, Malta, Monaco, Norway, Portugal, San Marino, Spain, Sweden, Switzerland, and The Netherlands.

Additional regions and countries will be added throughout the year.

XCH4NGE reviews

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13812

You have the most convoluted and terrible KYC, you put it as a plus, well it's not a plus, it's a very, very big minus.
Traders themselves have learned to check their clients, and the blocking of bank accounts is inevitable and traders are ready for it and bypass it with a lot of accounts.

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